Rapid Press Terms and Conditions of Sale

In order to help us produce your job to your expectations please familiarize yourself with some of our “terms and conditions.” Most of our clients are already familiar with these and listing them below keeps wording in the above specs much simpler to read through.

Note that all jobs submitted to Rapid Press are submitted subject to these conditions.

• Rapid Press, Inc. delivers quality products and is responsible for Rapid Press errors .
• Items not specifically detailed in the above specs are not included.
• Signed quote must be submitted to the CSR on your quote before progress in any department can begin as we must create detailed job instructions before proceeding. All jobs are highly customized and there are often several versions of quotes that have been submitted to you prior to our receiving your order.
• Proofs that are submitted to you must be returned signed “ok as is” before we can proceed. No employee at Rapid Press is allowed to work on your job beyond pre-press without referring to the clients signed proof.
• Every attempt at accuracy has been made during the quote process, but if our specs above differ from what you intended or submitted please notify your C.S.R. immediately as Rapid Press will only be responsible to perform work that is detailed in the spec's above. We do not keep client specs once our quote is submitted.
• Disks submitted are assumed to be ready to RIP.
• On disk as single pages (not reader's or printer's spreads) with laser prints of most recent file version. Programs accepted; Quark, PageMaker, InDesign, Photoshop, Illustrator, in both IBM and Mac Platforms. Layout programs accepted, Quark, PageMaker, InDesign. Note that files must be prepared and submitted to professional standards.
• All images linked at resolution of 300 dpi. No RGB images. All colors split to the inks we will print with.
• Jobs submitted on disk without laser prints will be put on hold until we receive laser prints unless client assumes all responsibility for costs to alter files to whatever they intended.
• Laser prints must be made from the transportation disk that you are submitting and not from your hard drive, or the lasers are not representative of the disk you are submitting
• Files submitted to FTP without a low-res pdf with fonts embedded will be put on hold until pdf is received.
• Jobs requiring a custom die must be submitted with a technically correct and approved die-line. Rapid Press, Inc. can make a die-line for your job for an additional charge at your request. Note that it is always more cost effective to START your project with a custom Rapid Press die-line to ensure that what you envision as the final product can be produced within the quoted price we have given. After submission of your order if alteration to your files is required in order to make the job work, there will be additional charges.
• Corrupt graphic elements submitted on your disk take time to fix and will be charged for at prevailing rates
• Changes made at proof stage will cost extra at prevailing rates without notice unless you request notice.
• Changes made at proof stage may alter your delivery schedule without notice. Please inquire.
• Any time that you order a change to a job in process a new proof must be made and charged for
• Glitches in layout programs may require time beyond the schedule outlined above.
• When a client places an order based upon this quote it is assumed that the client understands all of the aspects of this quote including papers, inks (but not limited thereto) and therefore will accept all materials at final order. If the client is not familiar with any terms used on this quote it is the client's responsibility to call Rapid Press for clarification. If a reprint is required by the client because they did not like any of the materials used, but the materials used were the same as in this written quote, then client will assume all cost for such reprint.
• 4/4 is quoted as process color and 2/2 is quoted as black plus 1 PMS below #732 unless otherwise shown in quote.
• Bleeds are not included unless otherwise shown in quote
• If color match is critical on your order you should request a Spectrum Matchprint and/or request to be present at time of press. Rapid Press, Inc. can not match press inks to your laser proofs or to our Improofs and will only be responsible for running inks at or above industry standards for CMYK densities. If our client does not request a Spectrum Matchprint or a live press check then we will determine acceptable color on our client's behalf. Any request for reprint for color adjustment in this case will be at the client's expense.
• Press Checks will be scheduled for specific date and time that a client needs to be here. Due to the custom nature of every print job Rapid Press can not guarantee that a press sheet will be ready for client inspection precisely at the appointed time, but will do our best to be up to color as close to the appointed time as possible. Due to the normal backlog of presswork and the expense of machine time and labor, beginning 15 minutes after the press check appointment time clients will be charged the prevailing rate per hour in 30 minute increments for time the press is idle due to their tardiness. (current hourly rates range from $75 to $450 and are subject to change without notice).
• Quantity delivered will be within the industry standard of 10 % on orders up to 1000 and 5% on orders over 1000 copies. If you require exact count you must specify it on your quote request so that we can order the additional materials required to meet exact count.
• Ink-jet addressing and presorting assumes that one clean list file has been supplied. Multiple lists requiring merge service, lists requiring de-duping, purging, field rearranging etc. will incur add'tl charges at $75/hour
• As mailing agent for our client, Rapid Press, Inc. assumes no responsibility for delivery or non-delivery made by USPS. Once we deliver a job to the USPS it is the responsibility of the USPS to deliver the mail.
• Mailing services are for U.S. domestic mail only, unless specifically stated in writing on our quote. Additional labor and postage will apply to all international mail (or to mail outside the continental U.S. ).
• Deliveries to multiple locations, unless specifically addressed on our specs, will bill at prevailing rates
• Ground shipping may be billed with your final order on our account, but express services such as FedEx overnight requires your account number prior to shipping.
• All services outlined in this document are contracted between Rapid Press, Inc. and the client named above. Our client shown above is responsible for payment to Rapid Press, Inc. regardless of payment or non-payment from their client.
• Accounts not within our stated terms will be required to pay C.O.D. for all orders in house without notice.
• All quotes subject to "Trade Customs of the Printing and Lithographic Industries." If you are not familiar with these customs you may obtain a copy of them from the Printer's Association of Florida or PIA.
• All orders cancelled after they have already been written up are subject to a $45administrative fee plus any other actual expenses incurred.